Change in a business structure is usually met with some resistance. Employees cling to what they know and what they think works. It is the role of an HR change management consultant to address change within an organization and provide a seamless integration of new systems and processes for the betterment of the whole company. The Human resources department of your company should be fully trained in how to implement change in your organization.
Recruitment has a dual role in business today. Not only does the HR department have to find the right people for positions as they become available, they are also responsible for the management of all of the employees in the organization. If there are going to be any changes to the structure of the company or to the systems that it uses to operate, the HR department should have a large part in rolling out the change.
Resistance to Change
Resistance to change within an organisation exists when a group of employees or an individual refuses or tries to hinder changes that are made.
Substance Resistance: Some people react to the actual changes themselves. If they have been happily using a system and then are suddenly forced to change for seemingly no reason they may resist the substance or the subject of the change. HR departments should always form an integral part of the change programme.
System Resistance: Other people resist the process or the system of change. The way that changes are introduced will have a large impact on how employees react and how quickly the changes are implemented.
Human Resources “Buy-In”
For change management to be truly effective it should be filtered through the HR department. The management of employees is one of the most underrated functions of a company, and yet they can have the most impact in a period of change. Employees will react positively to change if the HR department is seen to be leading the way. Training, skills development and leadership need to come from the HR department for any changes to be successful.
Change management appears to be one of the most divisive issues in any organisation. Any measure that can help improve this, ie an ATS system, can only be a welcome thing
ReplyDeleteYou're quite right. Many HR departments are tasked with leading change within a business. Technology and HR software benefits the change management program in many instances.
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